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Privacy & Security

Privacy Policy 🔒

At Bareed AI, we are committed to protecting your privacy and data security. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

1. Information We Collect

1.1 Information You Provide Directly

When registering for Bareed AI service, we collect the following information:

  • Full name
  • Email address
  • Account information (username and encrypted password)
  • Payment information (processed securely via external payment gateway)

1.2 Information We Collect Automatically

When you use our services, we may collect:

  • Service usage data (number of messages processed, interactions)
  • Device information (browser type, operating system)
  • IP address and cookies
  • Activity logs for security and improvement purposes

1.3 Email Content

We process your email content only to provide AI services (classification, summaries, response suggestions). We do not sell or share your message content with third parties for marketing purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: Run AI algorithms to classify and organize your email
  • Service Improvement: Analyze usage patterns to develop new features and improve performance
  • Technical Support: Respond to your inquiries and solve technical problems
  • Security: Protect your account from unauthorized access and fraud
  • Communication: Send service updates and important notifications (you can unsubscribe at any time)
  • Legal Compliance: Comply with applicable laws and regulations

3. How We Protect Your Data

We apply the highest security standards to protect your data:

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End-to-End Encryption

All data is encrypted in transit (TLS/SSL) and at rest (AES-256)

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Limited Access

Only limited team has access, all actions are logged and monitored

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Continuous Monitoring

Threat detection systems work around the clock

Standards Compliance

We comply with GDPR and SOC 2 standards

4. Data Sharing with Third Parties

We do not sell your personal data. We may share limited information with:

  • Service Providers: Cloud hosting and payment processing companies (under strict confidentiality agreements)
  • Legal Compliance: Legal authorities when requested under court order
  • Mergers or Acquisitions: In case of company sale or merger, you will be notified in advance

5. Your Rights

You have the following rights regarding your personal information:

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Access

Request a copy of your data

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Correction

Update inaccurate information

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Deletion

Request deletion of your data

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Restriction

Restrict processing of your data

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Portability

Get your data in portable format

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Object

Object to certain processing

To exercise any of these rights, please contact us at: privacy@bareed.ai

6. Data Retention

We retain your personal information as long as your account is active or as needed to provide services. When you delete your account:

  • All processed email data is deleted immediately
  • Transaction records are retained for 7 years for tax compliance
  • Other personal information is deleted within 30 days

7. Cookies

We use cookies to improve your experience:

  • Essential cookies: To maintain your session and account security
  • Performance cookies: To understand how the site is used
  • Preference cookies: To remember your settings and preferred language

8. Updates to This Policy

We may update the privacy policy from time to time. You will be notified of any material changes via email or a prominent notice on our site 30 days before the changes take effect.

9. Contact Us

If you have any questions or concerns about our privacy policy or data practices, please contact us:

Technical Support: support@bareed.ai
Address: Cairo, Egypt
Privacy Policy - Bareed AI | Bareed AI